Already subscribed and looking for technical support? Talk to us.
Getting Started with Elementor
Master the basics of using Elementor to design and build stunning websites.
Getting Started with Elementor Hosting
Explore the combined power of Elementor Hosting for a seamless website creation experience.
Accounts
Learn how to manage your Elementor account, view your subscriptions and activated websites.
Billing
Learn about billing, payment methods, view your invoices, and subscription renewals.
WordPress
Learn how Elementor leverages WordPress to enhance your website creation experience.
Elementor Editor
Learn about the core features of the Elementor drag-and-drop editor for website creation.
Customize your website
Create custom themes by utilizing templates, global widgets and kits for the library.
Elementor Hosting
Explore the powerful features of Elementor's managed WordPress hosting service.
Recently Added
Build a customized website with AI Context
- Added: 19 February 2024
Generally, the more information you give AI, the more accurate the results. The AI Context feature enables the Elementor AI
Troubleshooting – Upgrade messages still appearing after I purchase Elementor Pro
- Added: 19 February 2024
Elementor Editor comes in a free version, Elementor Core, and a paid version, Elementor Pro. When using Elementor Core, you
Analyze your site with the Google Site Kit plugin
- Added: 14 February 2024
What is Google Site Kit? Analyzing your site is an important aspect of growing your audience and your customer base.
Wrap text around images
- Added: 1 February 2024
The Text Editor widget provides an easy solution to seamlessly wrap text around images. Follow these step-by-step instructions to achieve
Visual and Text tabs are missing from the Text Editor widget
- Added: 31 January 2024
Issue The Text Editor widget lets you create and edit content for your website. Sometimes, you might notice that the
Split text into multiple columns
- Added: 31 January 2024
Text Editor widget allows you to split text into multiple columns, providing a versatile layout option for presenting content. This
Do I need extra Elementor Pro licenses for multilingual sites?
- Added: 31 January 2024
For multilingual sites, the number of licenses required depends on how you set up your site. If you use a
Limit access to elements
- Added: 28 January 2024
Element Manager allows you to reduce the number of elements that appear in the Elementor Editor. For more details, see
Block spam messages from forms
- Added: 28 January 2024
Forms are a great way to collect vital information from your visitors. However, one downside is spammers submitting bogus information,
Show and hide elements on a page (Display Conditions)
- Added: 28 January 2024
Display Conditions allow you to show elements to specific visitors, thus hiding them from others, depending on various criteria .
Use AI to create containers based on an existing page
- Added: 24 January 2024
Elementor AI allows you to build your website more quickly and efficiently by using already existing pages for inspiration. Generate
Create a PDF download button
- Added: 21 January 2024
The PDF Download button on your website typically allows users to download the web page’s content or document in PDF
Track the number of button clicks
- Added: 21 January 2024
The number of times a visitor clicks on a button on your web page helps you understand what people are
Make gradient backgrounds for buttons
- Added: 21 January 2024
What is Gradient Background? A gradient background is a design element in which colors transition smoothly from one to another,
Update your payment method
- Added: 8 January 2024
If you change your payment method, for example if you get a different credit card, it’s important to update your
Install, activate and connect the Image Optimizer
- Added: 3 January 2024
The Image Optimizer Plugin by Elementor is installed and activated like any other WordPress plugin. Finding the Image Optimizer To
What is the Image Optimizer plugin by Elementor?
- Added: 3 January 2024
Probably the most important step you can take to speed up your site, is to make sure the images you
Explore the Image Optimizer Library
- Added: 3 January 2024
The Library is where you’ll organize and optimize images. Image Optimizer plugin by Elementor adds a control panel to the
Optimize multiple images
- Added: 3 January 2024
Optimizing your website’s images with the Image Optimizer plugin by Elementor can greatly improve the site’s speed and performance. To
Optimize a single image
- Added: 3 January 2024
Image Optimizer plugin by Elementor adds several options to the Media Library, allowing you to optimize a single image. To
Build a customized website with AI Context
Generally, the more information you give AI, the more accurate the results. The AI Context
Troubleshooting – Upgrade messages still appearing after I purchase Elementor Pro
Elementor Editor comes in a free version, Elementor Core, and a paid version, Elementor Pro.
I receive and error message when using the WooCommerce block
Issue Starting with version 8.3, WooCommerce uses WooCommerce blocks instead of the legacy shortcodes. These
Recently Updated
Connect and activate your Elementor Pro license
- Updated: 19 February 2024
Learn how to activate your license after installing Elementor Pro
Install & activate Elementor Pro
- Updated: 19 February 2024
Learn how to install and activate Elementor Pro on your WordPress site
Loop Grid widget
- Updated: 19 February 2024
What is a Loop Grid? Many websites contain a page or pages with a list of posts. These posts can
Elementor System Requirements
- Updated: 19 February 2024
See the minimum system requirements to use Elementor on your website
Change license settings
- Updated: 18 February 2024
Learn more about Elementor Pro's licensing, including how to activate it
How can I get an invoice for my purchase?
- Updated: 15 February 2024
Instructions for editing your invoice for your Elementor purchase.
Explore the My Elementor dashboard
- Updated: 15 February 2024
When you register as an Elementor user, an Elementor dashboard is automatically created for you. You can manage and edit
Explore the Elementor Editor
- Updated: 15 February 2024
Delete a WordPress user account
- Updated: 15 February 2024
Sometimes you’ll need to delete a WordPress user who has access to your site, but who no longer needs this
Change or reset your WordPress password
- Updated: 15 February 2024
Elementor uses WordPress as its content management system (CMS). So, you must create a WordPress site and register as a WordPress user
Purchase an Elementor Pro plan
- Updated: 15 February 2024
Purchase an Elementor Pro plan Elementor Pro is fee-based plugin which adds many features to the free Elementor Core plugin.
Log into your Elementor account
- Updated: 15 February 2024
Two-factor authentication is required to log into your Elementor account. This adds an extra layer of security for your account
Form Invalid error
- Updated: 15 February 2024
When completing a form on your website you may experience the following error message(s): “an error occurred” / “there is
Reset Elementor settings back to default
- Updated: 15 February 2024
If you have installed a kit(s) to learn, or have a sandbox site that has become cluttered with various colors
Page is blank when trying to import templates
- Updated: 15 February 2024
Learn how to solve the issue of getting a blank page when importing templates
Having Problems Using Elementor? Start Here
- Updated: 15 February 2024
Learn some basic troubleshooting if you are having problems with Elementor
Parse Error Syntax Error
- Updated: 15 February 2024
Learn how to solve the "Parse Error Syntax Error" message
Upload max file size error
- Updated: 15 February 2024
What is this error? On rare occasions, when uploading the Elementor Pro plugin to your website, you may receive an
Fix Default Kit Missing Error
- Updated: 15 February 2024
Learn how to fix the error "Default Kit Missing" on your website.
Fix issues with connecting a custom domain to Elementor Hosting
- Updated: 15 February 2024
Connecting a custom domain to an Elementor Hosted website can sometimes encounter issues. This article will guide you through the
Fix common errors with Kit Library
- Updated: 15 February 2024
When using the Kit Library feature you may occasionally encounter the following message(s). To help resolve these issues use the
Redirect form doesn’t work
- Updated: 15 February 2024
Learn what to do if your Elementor form redirect isn't working
Empty template library
- Updated: 15 February 2024
Learn how to solve the problem of seeing an empty Template Library
Elementor Widget Panel Not Loading
- Updated: 15 February 2024
Learn how to troubleshoot and solve the problem of the panel not loading
How to open a browser’s console
- Updated: 15 February 2024
Learn how to open a browser's console to inspect any page errors
Icon Library Is Empty
- Updated: 15 February 2024
Learn how to restore an empty Icon Library
520 Error while trying to edit with Elementor
- Updated: 15 February 2024
Learn how to solve any 520 errors you may receive while editing with Elementor
I’m having trouble downloading the Elementor Pro ZIP file
- Updated: 15 February 2024
Learn how to download Elementor as a ZIP folder with Safari browser on Mac
Fix the error: The content area has not been found on your page?
- Updated: 14 February 2024
Learn how to solve the "content area not found" error that sometimes occurs
Elementor full width not working
- Updated: 14 February 2024
When editing a page with Elementor, you may experience the editor not extending to the full width of your screen.
Set a Custom Domain as Primary
- Updated: 13 February 2024
This article will explain how to set a custom domain as your primary domain in Elementor Hosted website, allowing you
Integrate forms with MailChimp
- Updated: 13 February 2024
Learn how to integrate MailChimp with your Elementor Pro forms
Elementor Top Bar
- Updated: 13 February 2024
Introduction For ease of use, many Elementor Editor features are accessible from the top tool bar. Editor Controls Listed
Issues after site update
- Updated: 12 February 2024
Issue You may encounter unexplained issues after updating your website. Possible cause These are possible causes: Solution If you encounter
URL change disrupts Elementor functioning
- Updated: 12 February 2024
Learn how to solve any issues after changing URL or migrating your site
Elementor stuck on loading screen
- Updated: 12 February 2024
If you get a gray page when you try to edit with Elementor, it is probably due to a conflict
Unlocking site after failed login attempts
- Updated: 12 February 2024
Learn how to release all users locked out from bad login attempts
‘Go Pro’ message appears after Elementor Pro subscription
- Updated: 12 February 2024
Issue Elementor prompts to upgrade to Elementor Pro even after buying the subscription. Possible causes Following may cause the system
SFTP Troubleshooting
- Updated: 12 February 2024
Issue Website does not function properly after SFTP file modifications. Solution Follow these steps to troubleshoot:
Upgrade plan error
- Updated: 12 February 2024
Learn how to deactivate no longer needed activations to use them elsewhere
License mismatch error
- Updated: 12 February 2024
Issue The following license mismatch error can occur when you try to activate your license: “Your license key does not
Troubleshooting forms server errors
- Updated: 12 February 2024
Learn how to troubleshoot and solve form sending problems.
Site migration issues
- Updated: 12 February 2024
Learn how to migrate your site from one Elementor environment to another
502 error
- Updated: 12 February 2024
Learn how to troubleshoot and solve 502 errors when you edit with Elementor
Users cannot see popup
- Updated: 12 February 2024
Discover examples of how to solve the problem of a popup that isn't working
Preview could not be loaded error
- Updated: 12 February 2024
Learn how to solve the "Preview could not be loaded" error message
Cannot edit SSL certificate
- Updated: 12 February 2024
Learn how to solve the problem of being unable to edit after adding SSL
Package could not be installed error
- Updated: 12 February 2024
Issue While installing Elementor the following error displays: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find
ERR_EMPTY_RESPONSE error
- Updated: 12 February 2024
Learn how to fix the ERR_EMPTY_RESPONSE error that happens on some servers
Dealing with flickers/FOUC
- Updated: 12 February 2024
Learn how to solve flickers and FOUC (flash of unstyled content)
Install & activate Elementor Core
- Updated: 12 February 2024
Install and activate Elementor Core Elementor is a software tool for building websites on WordPress. It is called a plugin,
Connect a custom domain
- Updated: 12 February 2024
To connect a custom domain to an Elementor Hosted website, you'll need to access your domain registrar's settings and point
Elementor AI FAQs
- Updated: 12 February 2024
FAQ Why don’t I see a “Write with AI” or “Code with AI”? Elementor AI is available from version 3.13
Does Elementor support shortcodes?
- Updated: 11 February 2024
Learn how Elementor supports shortcodes
What will happen to my website(s) if I don’t renew Elementor Pro?
- Updated: 11 February 2024
Learn what happens to your site if you cancel your Elementor Pro subscription
Is there a White Label option?
- Updated: 11 February 2024
There is currently no white label option
Can I use Elementor Pro on WordPress.com?
- Updated: 11 February 2024
Learn how to use Elementor Pro on WordPress.com
Can I include Elementor Pro in my Theme / Hosting / DIY service?
- Updated: 11 February 2024
No. You can only include the free version of Elementor.
What happens if I find out Elementor doesn’t work with the theme or plugin on my site?
- Updated: 11 February 2024
Learn what to do if your plugin or theme doesn't work with Elementor
Send your feature request
- Updated: 11 February 2024
Learn how to request new features for Elementor or Elementor Pro
Connect and activate your Elementor Pro license
After installing Elementor Pro, you need to activate your license. This will give you access to
Connect and activate your Elementor Pro license
Learn how to activate your license after installing Elementor Pro
Build a customized website with AI Context
Generally, the more information you give AI, the more accurate the results. The AI Context
Learning Path
Create a website with Elementor
Learn how to create your website with this step-by-step guide.
Learning Path
Create an online store with Elementor
Create an online store with this step-by-step guide.
Learning Path
Create a blog with Elementor
This guide will show you how to create a blog with Elementor.
Contact Support
Explore our efficient quick solutions and rest assured that our dedicated technical teams are readily available to assist you.
Join the community
Reach out for help from other community members, get answers on ‘how-to’ questions, and connect with web creators.